Privacy Policy
Manage Medical Records Anytime, Anywhere

Introduction

At MedNote, we value your privacy. This Privacy Policy explains how Monte Vision SRL collects, uses, and protects your personal data. This policy complies with GDPR and Moldovan data protection standards.

1. Information We CollectWe collect and process the following information:

  • Account Data: Your name, email address, and other account identifiers.
  • Health-Related Data: Information you voluntarily add, including medical documents, treatments, diagnoses, and related notes.
  • Device Data: Information about your device, IP address, and usage statistics.

2. How We Use Your InformationWe collect your name solely to personalize your experience within the app and in communications (e.g., emails or notifications). This information is not used for tracking or shared with third parties.

3. Legal Basis for ProcessingUnder GDPR and Moldovan law, we process your data based on:

  • Consent: You agree to our use of your data by using MedNote.
  • Legitimate Interest: For maintaining app security, improving our services, and protecting against fraud.

4. Data Storage and SecurityYour data is securely stored within the European Union. We use encryption and other security measures to protect your personal information.

5. Data RetentionWe retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

6. Your GDPR RightsAs a user, you have the following rights under GDPR:

  • Access: Request access to your personal data.
  • Rectification: Correct any inaccuracies.
  • Erasure: Request data deletion (right to be forgotten).
  • Restriction: Request limited processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to data processing.

To exercise these rights, contact us at support@mednoteapp.com.

7. Data TransfersYour data may be processed outside Moldova if you use MedNote in other regions, and we ensure that such transfers comply with data protection regulations.

8. Data SharingWe do not share your data with third parties unless required by law or with your consent.

9. Changes to This Privacy PolicyWe may update this Privacy Policy as needed. Significant changes will be communicated via email or within the app.

10. Contact UsFor privacy-related inquiries, contact:

Monte Vision SRL

Email: support@mednoteapp.com

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