Introduction

At MedNote, we value your privacy. This Privacy Policy explains how Monte Vision SRL collects, uses, and protects your personal data. This policy complies with GDPR and Moldovan data protection standards.


1. Information We Collect

We collect and process the following information:

  • Account Data: Your name, email address, and other account identifiers.
  • Health-Related Data: Information you voluntarily add, including medical documents, treatments, diagnoses, and related notes.
  • Device Data: Information about your device, IP address, and usage statistics.

2. How We Use Your Information

We collect your name solely to personalize your experience within the app and in communications (e.g., emails or notifications). This information is not used for tracking or shared with third parties.


3. Legal Basis for Processing

Under GDPR and Moldovan law, we process your data based on:

  • Consent: You agree to our use of your data by using MedNote.
  • Legitimate Interest: For maintaining app security, improving our services, and protecting against fraud.

4. Data Storage and Security

Your data is securely stored within the European Union. We use encryption and other security measures to protect your personal information.


5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.


6. Your GDPR Rights

As a user, you have the following rights under GDPR:

  • Access: Request access to your personal data.
  • Rectification: Correct any inaccuracies.
  • Erasure: Request data deletion (right to be forgotten).
  • Restriction: Request limited processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to data processing.

To exercise these rights, contact us at support@mednoteapp.com.


7. Data Transfers

Your data may be processed outside Moldova if you use MedNote in other regions, and we ensure that such transfers comply with data protection regulations.


8. Data Sharing

We do not share your data with third parties unless required by law or with your consent.


9. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Significant changes will be communicated via email or within the app.


10. Contact Us

For privacy-related inquiries, contact:

Monte Vision SRL

Email: support@mednoteapp.com